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Accounts, network, the learning platform and the laboratories' software.
The IT Centre runs the accounts, the network and the systems the university teaches and administers on.
Every student and member of staff is issued an account at induction; it is what opens the e-library, the learning platform and campus email. A lost password is reset in person on production of a card — never by email or telephone, which is the point of the rule.
The centre also maintains the software on the teaching machines. A package a course needs should be requested through the department before the semester, not during it.